Contact

** We are currently having email technical issues, for urgent enquiries please contact via Instagram @ruesscoastaljewels **

We value transparency and open communication with our customers. If you have any questions, concerns, or inquiries, please reach out using the details below.  

Feel free to use the form, and I will get back to you ASAP, otherwise you will find me at 

admin@ruess.com.au

Refunds & Consumer Rights  

If you experience any issues with your purchase, we’re here to help. Under Australian Consumer Law you may be entitled to a refund, replacement, or repair if a product is faulty or doesn’t meet expectations. We are unable to offer change of mind refunds or exchange at this stage.

Privacy & Data Protection  

We handle customer information in accordance with the Privacy Act 1988 to ensure your data remains secure.